Regarding the Two-Step Security Requirement for a Shared Account

[이진섭]

Hello,
My name is Sup from LX Semicon, and we use Atlassian accounts.
For the past few years, we have been communicating with our contracted IP vendors through JIRA.
We have been using the account “lxsddr@lxsemicon.com” for this communication. This account is a company-registered shared account used by 4–5 team members for security reasons.
However, recently we encountered an issue where we could not log in to this account due to a two-step security request.
If the account is tied to a single person, the remaining members will not be able to use it. Is there any solution to this?
Thank you.