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Reference a parent link from different project

Nataliya Krymska September 11, 2023

Hello team, 

Im trying to reference a parent issue. 
The parent is from different project. 

In other words, I have one project with Initiatives. 
Every Initiative has Epic children which are placed in other projects. 

Im using JQL "issue = {{triggerIssue.Parent Link}}"

Screenshot 2023-09-11 at 17.44.33.png

But I receive this log. 

(the same rule works perfect when Initiative and Epic are placed at one project)
So I assume the problem is that Initiative is from different project. 

Screenshot 2023-09-11 at 17.45.35.png

Thank you in advance for advice.

2 answers

2 accepted

1 vote
Answer accepted
Jack Brickey
Community Champion
September 11, 2023

Hi @Nataliya Krymska , you need to make the rule multi-project or global. Click on the cog in the upper right corner to get into the administration area and select system. Once they're in the left-hand side by the automation section and click on Global administration. Then find your rule, set the scope to include the other project where the parent is located, or change it to global if desired.

Jack Brickey
Community Champion
September 12, 2023

@Nataliya Krymska , You have good input from the Community and I hope that it has helped you resolve your request for help. Can you confirm if the input has helped?

Like Nataliya Krymska likes this
Nataliya Krymska September 12, 2023

Hey @Jack Brickey 
Thank you a lot. 
Yes, switching to Global rule instead of the Project rule solved my problem :) 

0 votes
Answer accepted
Robert Wen_Cprime_
Community Champion
September 11, 2023

Hi @Nataliya Krymska !

If you have browse permissions in both projects, you should be able to link across the projects.

Cate Carr
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June 5, 2024

if this was true in the past it is no longer true. since the "parent" replacement of epic this functionality was lost

Jack Brickey
Community Champion
June 5, 2024

Hi @Cate Carr , what precisely are you attempting unsuccessfully? Can you share the details such that we can assist?

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