Received RED box with error when accessing Jira Project Plan module

[Cat Robertson]

https://jira.devops.va.gov/secure/PortfolioPlanView.jspa?id=1505&sid=1528&vid=6543#plan/backlog 

[Trudy Claspill]

Hello @Cat Robertson 

Welcome to the Atlassian community.

We are users of our own Jira instances. We can't access your instance.

Have you reported the problem to the Project Administrator for that project or the Jira Administrator for your instance?

Can you provide a screen image showing the error message?

[Joseph Chung Yin]

@Cat Robertson -

Welcome to the community.  Please provide more information/clarification (i.e. error screen shot) on your ask as we don't have access to your instance.

Please advise.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.