Real-Time Data

[Ismael Deluna]

Question for everyone! Is there a real-time data tool that exists but allows a non-admin user to be able to utilize. For instance I'm looking at trying to see the percentage of stories completed in a sprint in a graph and possibly the status of epic's in one tool! Thanks!

[Stephen Sifers]

Hello Ismael and welcome to the Community!

Ideally, you’re wanting to use dashboards within Jira in order to easily get data status reports. You can accomplish this within Jira by completing a few steps:

1. We need to setup a filter for your Dashboard to use. Click on Issues.
2. From the drop down, select Search for issues.
3. Within the Search bar you can specify your filter you wish to use, here are two examples using JQL (one for story and one for epic)
1. project = PROJECTNAME AND issuetype = Story ORDER BY priority DESC, updated DESC
2. project = PROJECTNAME AND issuetype = Epic ORDER BY priority DESC, updated DESC
4. Click the Save as link above the search results
5. Enter a name for the new filter and click Submit
6. Once you have your filter saved, navigate to Dashboards > Manage Dashboards
7. Now select Create a New Dashboard
8. Within the Dashboard screen, select Add a new Gadget
9. The Gadget we will use for this example is the Issue Statistic gadget
10. Once within the Gadget, you will select Advanced Search for your filter and from there select your filter you saved above
11. Set your settings to the following:
1. Statistic Type: Status
2. Sort By: Natural
3. Sort Direction: Ascending
4. Show Resolved Issue Statistics: Yes
5. Auto Refresh: Check this box
12. Save your Gadget once completed
13. Repeat steps 8 thru 12 to add another gadget for your other saved filters

Screenshot example of the gadget:

These reports will not be in real time, but will refresh every 15 minutes which should be accurate for reporting needs. We hope this gives you an example to use to get your reports on the completed status of issue types.

Regards,
Stephen Sifers