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Read only access isn't working for me !!!

Prakhar November 12, 2025

I want to fetch bugs and show on UI. I created a service and used api token with all classic read only access . My service responded with Read Jira project and issue data - REQUIRED.  
Although when I replaced with token that has all access , it worked.
I need help to understand if any more access is needed apart from all classic read only ones for fetching data?

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Marc -Devoteam-
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November 12, 2025

Hi @Prakhar 

Did you use the correct API endpoint when using the API endpoint?

See this KB, on using a scoped token.

https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/ 

 

Prakhar November 12, 2025

Yes ,I tried with multiple endpoints . Authentication is working . Failing to fetch data
these are the accesses I have provided.
It did work with token that had all accesses.

Screenshot 2025-11-12 at 9.01.03 PM.png

Marc -Devoteam-
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November 13, 2025

Hi @Prakhar 

What API endpint are you using, does that endpoint available from granular scopes?

Prakhar November 13, 2025

No, only for classic scopes.

Marc -Devoteam-
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November 14, 2025

Hi @Prakhar 

Then this endpiont is not eligible for using a scoped API token, so no service account or scoped token from a real user account can be used.,

Only a full user API token can be used.

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