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Reactivate Deleted Organization (Inactivity)

Bakhodir Ismatov
February 10, 2026

Hello!

My Atlassian organization (https://metatrip.atlassian.nethas been deleted due to inactivity, and I’m hoping it can be restored.

Would an Atlassian Team member be so kind as to reactivate my Jira organization?  Thank you in advance, and please let me know if there is any other information required to facilitate this request.

Org ID: 3ee9c4d4-09f6-4a82-84b5-a485b8fd8161

Cheers,
Bakhodir

2 answers

1 vote
Marc -Devoteam-
Community Champion
February 10, 2026

Hi @Bakhodir Ismatov 

Welcome to the community.

This is a public forum and we are users like you trying to help other user, but we can't access you instance or re-enable this.

You will need to contact Atlassian on this. as it seems you where on a free subscription I have asked support from Atlassian to help out, this can take up to 2 workdays for them to respond.

Remember a free instance is not free forever.

Bakhodir Ismatov
February 10, 2026

thanks so much 

Like Marc -Devoteam- likes this
0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 10, 2026

Hello, Good day. I have created a support request on your behalf with concern team and our team will get back to you over email. Thanks

Bakhodir Ismatov
February 10, 2026

Hello,

It seems my previous request may have been misunderstood, so I would like to clarify it more precisely.

I would like to permanently delete the Atlassian organization and site metatrip.atlassian.net, including the Metatrip organization itself.

The reason for this request is that I intend to create a new Atlassian organization using the email address admin@metatrip.uz, but I am currently unable to do so because the existing organization already occupies this domain/site.

Therefore, I kindly request your assistance in fully removing the existing metatrip.atlassian.net organization, so that I can proceed with creating a new one using the intended email address.

Thank you for your support.
I look forward to your guidance on the next steps.

Kind regards,

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