The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Rapid7 IVM Integration (Ticketing)

MartenS
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 15, 2022

https://docs.rapid7.com/insightvm/jira/

On this step:

Complete the Ticketing Connection page to select the Jira project for automated ticketing and the type of work item that you want to create, e.g Task. The available Issue Types are based on the Project Name that you select. Click Next to continue to the Ticketing Project and Field Mapping page

i get the following error when R7 attempts to "Load Issue Types"

Could not get issue types from Jira. They returned error: RestClientException{statusCode=Optional.of(404), errorCollections=[ErrorCollection{status=404, errors={}, errorMessages=[Issue Does Not Exist]}]}

 

what am i missing please?

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Afonso Alves
April 3, 2025

@Marten SchellekensDid you try to do the connection through the Insight Connect?

0 votes
MartenS
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 15, 2022

when i run this test (https://developer.atlassian.com/server/jira/platform/basic-authentication/) i get the below result

 

➜  ~ curl -H "Authorization: Basic XXX" -X GET -H "Content-Type: application/json" https://jira.mycompany.com/rest/api/2/issue/createmeta

{"errorMessages":["Issue Does Not Exist"],"errors":{}}%