Ranking is disabled, as the Filter Query for this board is not ordered by ascending Rank.

[Anshulee Asthana]

When I am trying to reorder the Stories in JIRA to prioritise them, am getting the following message:

"Ranking is disabled, as the Filter Query for this board is not ordered by ascending Rank. Please check your filter configuration."

Have checked the answers online and they seem to be two solutions mentioned:

1. Removing "Order By" clause. But the existing filer already does not have an "Order By" clause.
2. Adding "Order By" clause. On adding this, the filter does not seem to be getting saved.

Existing Situation:

In the "Board Settings" Page,

• Role is of an "Administrator"
• Saved Filter Query: project = XYZ OR project = "ABC EFG" AND labels = HJK
• Ranking: Ranking is disabled, as the Filter Query is not ordered by Rank
• There is no option to change the Ranking option. There is no "Add Rank" option

Can someone help?

[Jack Brickey · Accepted solution]

Do you own the board/filter? Assuming so, click on the ellipses in the top right o the board go to General and click edit filter. Add “order by rank ASC” and click the search button the click Save. Return to board and verify it is working.

[Anshulee Asthana]

Thanks @Jack Brickey , getting the owner of the board to change made the difference.

[Jess Landmann]

Why can't administrators of the board order? I build all our boards, but I am not responsible to order them.  Seems strange that an administrator of a board can't do this.  

[Jess Landmann]

Also, I use script runner, so I can click Add Rank, but it gets reset when the filter gets updated

[Jean-William Claxton]

Yep, ORDER BY Rank ASC lets you drag and drop tickets where you want

[Ernest Kurmel]

Make sure Issue rank on board is turned "ON"
Go to: Configure board -> General -> Filter Details

If this option is turned off, then filter will not help with order rank by asc