Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Raised By not updated despite of activity showing it

russoedu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 27, 2022

I made an automation that creates a Jira Service Desk ticket and later on updates the "Raised By" via REST, replacing it with the user that triggered the action.

The activities show that the field was updated, but the "Raised By" field still shows the ticket creator

2022-10-27_14h38_40.png

2022-10-27_14h40_13.png

There are no other updates in the "Raised By" in the activities, so I don't understand what exactly happened.

0 answers

Suggest an answer

Log in or Sign up to answer