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Quick filter on fixVersion does not work on board

Gerard van den Brandhof
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November 11, 2021

I have created a quick filter to a board like:

V_1.2.1

fixVersion in (Version_1.2.1, Version_1.2.1.1, Version_1.2.1.2, Version_1.2.1.3)

It gives no results.

If I however add the same filter to the JQL query of the board it shows up with multiple results. 

project = NPD AND fixVersion in (Version_1.2.1, Version_1.2.1.1, Version_1.2.1.2, Version_1.2.1.3) ORDER BY createdDate DESC

None of the fixVersion quick filters is working. All other quick filters provide expected results.

2 answers

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Gerard van den Brandhof November 11, 2021

No this is not the case. We just moved to the cloud and migrated all projects.
We tested the same with another project. In this project the quick filter on fixVersion was working properly. This project has not more than 2000 issues.

In the project it is not working in, we have over 12.000 issues. It might be this is the source of the problem.

0 votes
Grigory Salnikov
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November 11, 2021

Hi @Gerard van den Brandhof and welcome to our community!

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May that be that issues appearing in the JQL search all have statuses that are not associated with any columns on your board?

Gerard van den Brandhof November 15, 2021

No that is not the case. The filters are working in the environment we migrated to the cloud. Several issues should pop up in the board.

Gerard van den Brandhof November 16, 2021

We found the root cause of the issue. In one way or another on the board settings a sub-filter was created with migration to the cloud. Removing the sub-filter solved the issue with filtering on fixVersion.

naveena sony September 25, 2024

Same issue I still have it. Can someone help on how to resolve this issue for FixVersion

Still does not work on my Board. 

However if I write JQL outside of the Board, then all tickets displays with no issue

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