Quick Filter not working properly

[Lisa Thomas]

I have 2 teams that are using the same project.  When I go to the project board I want to filter on teams.  I have created a quick filter for each team (see below).  Both filters show under my "Quick Filter" but they do not work.  

Team = PMO Team 1

and 

Team = PMO Team 2

[Bill Sheboy]

Hi @Lisa Thomas 

JQL does not currently support searching for teams by their names.  Here is the suggestion to improve / fix that gap: https://jira.atlassian.com/browse/JRACLOUD-84663

As a workaround, you may search by the team's ID value, such as:

Team = "89ddc600-5fb0-4416-9e20-a3dcd55bbd57"

One way to find your teams' ID values is this how-to article, looking up the content with a browser tab and the REST API.  Then search on the page for the "Team" field and the custom field ID to find the team's ID.

https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Kind regards,
Bill

[Kar Atlassway]

Hi @Lisa Thomas ,

In Jira Software, the Team field you’re filtering on is likely not a standard custom field linked to your issues.
Quick Filters only work if the field exists on issues and has consistent values.

If you’re using Advanced Roadmaps teams, filtering on them isn’t supported directly in boards.
Instead, use labels, components, or a custom field for team assignment to make Quick Filters work.

Hope this helps