Quick Filter excluding non-filtered issues

[Lee Evans]

My quick filter is set to:

"Epic Link" != RD-52 AND "Epic Link" != RD-464

However, when new issues are added to the board, they do not show up when this filter is used.   There is no Epic automatically assigned when new issues are added.

[Emily Parks · Accepted solution]

Have you tried adding this?

OR “Epic Link” IS EMPTY

It may be that your filter is not pulling up items with no Epic.

[Lee Evans]

Thanks Emily!  This worked!

[Alex Christensen]

Have you tried the "not in" JQL operator instead of two "!=" operators? It would look like this:

"Epic Link" not in (RD-52, RD-464)

I would also check to see what the filter is for the board. It may be that there is conflicting JQL in the the board filter and Quick Filter you've applied.

[Lee Evans]

Thanks Alex, I wasn't aware of using 'not in'.  I did make the change and confirmed there is no conflicting JQL, but the issues still disappeared.