Quick Filter Challenge: Ignoring Certain Labels

[Douglas Freese]

The Set Up:

• I have labels as part of my JIRA tickets and they have hundreds of different values
• I want to set up a Quick Filter on a Kanban board to only show tickets that have labels values outside of a set number of values I want to define

Example:

• Ticket 1: labels has Apples, Pears, and 20 other values
• Ticket 2: labels has Apples, Pears
• I want to be able to set a Quick Filter to say 'show labels that have values, but ignore Apples and Pears'
• If this was set, Only Ticket 1 would show because there are other fields besides Apples and Pears in there.

[Craig]

Hi Douglas,

Please try to search Jira issues with labels of Apples and Pears just like your Ticket 2. And then go to the Advance Mode and change the JQL with "not" just like: 

labels not in (Apples, Pears).

If you want to show all the empty labels too, you could use:

labels is EMPTY or labels not in (Apples, Pears).

Hope it helps you.

[Douglas Freese]

I'm not sure how to do this on a Kanban Quick Filter if I'm honest.  

The current filter for the tickets is already set and it doesn't include looking at the 'labels' field.  It's set to look for other values. 

So inside my Kanban, I have tickets like:

Ticket 1: labels = Pear

Ticket 2: labels = Apple, Orange

Ticket 3: labels = EMPTY

Ticket 4: lables = Orange, + 12 other words

So, how would the entry look inside the Quick Filter?

[Craig]

change Ticket 2: labels = Apple, Orange 

to

Ticket 2: labels not in (Apples, Pears)

[Douglas Freese]

Sorry, I meant I have these 4 types of values in the labels datafield:

• Ticket 1 has Pear as a label
• Ticket 2 has Apple, Orange as a label
• Ticket 3 has an empty label
• Ticket 4 has Pear, Orange, Pie, Pizza, Brick, etc as a label

So if I do a Quick Filter for labels not in (Apple, Pear), it would do the following:

• Ticket 1 - Not shown
• Ticket 2 - Not shown
• Ticket 3 - Shown
• Ticket 4 - Not shown

I need Ticket 2 and 4 to show and they currently won't.  I do not want Ticket 1 to show which it currently wouldn't.

[Douglas Freese]

Hopefully that helped explain it better?