Quetion on status order in Administration section

[David Whitlock]

I wanted to get an understanding of what impact reordering statuses found in the status view of the Administation section (secure/admin/ViewStatuses.jspa) have on workflows that use those status? I want to arrange it so when I sort by status that the status will appear (top - down) as they do in the workflow.

[Trudy Claspill · Accepted solution]

Hello @David Whitlock 

Sorting the Statuses from the screen you referenced with globally affect the order in which issues are listed in search results and gadgets when ORDER BY Status is used.

It will also affect the order in which Status options are listed for transitioning an individual issue, adhering to the limitations imposed by the valid transitions in the workflow. That presentation order within the issue can be overridden using Workflow Properties settings that can be applied within the workflow.