Quantify Time Spent Pro

[Robert.Ogden]

We have been using Quantify Time Spent Pro for a roughly over a month and have run into an issue when adding a custom field ( either simple text field or drop down) to the TimeSpent export report.  The issue that occurs is when the report is exported to a CSV, these custom fields that are populated within the issue do not show up within the TimeSpent Report.  To make things even more interesting, I have run the report both from within the project as well as within the main TimeSpent windows.  Additionally if I have 30 issues within the report and I verify that all 30 issues have content in these custom fields, on the export at least a good portion of them are not flowing through

[Antuan Sammak]

@Robert.Ogden 

You might want to give a try our new application it offers a new approach of reporting for releases that shall help your organization and teams to analyze teams performance and identify potential improvements.

[Bill Sheboy]

Hi @Robert.Ogden 

I recommend contacting the vendor for that marketplace addon for support on this symptom.  Here is the link to their marketplace page for support information: https://marketplace.atlassian.com/apps/1219573/quantify-timespent-pro?hosting=cloud&tab=support

Kind regards,
Bill

[Robert.Ogden]

@Bill Sheboy thank you so much and I have requested help a few time through their support channels - finally found an email and emailed them directly to see if they could help.