Providing only user administration access to individuals

[Rohit Pathak]

So far we have been adding people to site-admin group in order to enable them add users. However, these folks were only a trusted few individuals who knew what they are NOT supposed to do.

I need to transition this work to Service Desk which would have huge number of people. How do I restrict their access to be only able to create new users, reset passwords, reactivate/deactivate users etc. Basically, everything that we do as part of User Management.

[Nic Brough -Adaptavist-]

I'm afraid it's not possible on Cloud.

There are solutions if you're on server, as you can create workflows that can create/update users and groups, but you can't install the add-ons you need to do that on Cloud.