Project pages cannot be displayed

[Rosita Barneveld]

Hello,

We recently started using the Jira Software (free plan). I created some Confluence pages, but my team member cannot access them. He gets the alert 'Project pages cannot be displayed at this moment'.

We refreshed the page several times, logged out and logged in again, but the problem remains. We also tried to contact the support team, but since we do not have a paid subscription, this is not possible.

Can anyone help please?

Thank you in advance.

Kind regards,

Rosita

[John Funk]

Hi Rosita - Welcome to the Atlassian Community!

Make sure that the user has a Confluence license and access to the product. 

[Rosita Barneveld]

Hi John,

The user has the possibility to go to the Confluence page, but the connection cannot be made. He is part of my team on Confluence.

We made a new Confluence page (as a test) and this one he can open.

However, I cannot invite people. Could this be the problem? I could only create a team.

[John Funk]

Yes that sounds like the problem. Check the permissions of the Space/Page.

[Rosita Barneveld]

The problem is solved! Thank you for the support!

[John Funk]

Great! Glad you are up and running.