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Project Form Submission Email

Reinbeaux_Leitch
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October 13, 2025

Hello, 

I would like to setup an automation to be notified when a user submits a form for the project. Currently the form submission creates a story work item, but I can't get it to send the email. Per the link below it says to set the trigger to form submitted, but that doesn't exist as trigger option. Any help? 

Automatically send email when a Form has been submitted in Jira Cloud | Jira and Jira Service Management | Atlassian Support

1 answer

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John Funk
Community Champion
October 13, 2025

Hi Reinbeaux - Welcome to the Atlassian Community!

The Form has been submitted trigger is only available for JSM projects and applies to Advanced forms. 

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