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Project Category JQL Not Working Properly After Migration

Purnendu Chavan May 27, 2025

After our recent Jira Cloud migration, JQL queries using "category" are not returning any results.

JQL: category in (ABC)

However, if we archive and unarchive a project, its issues start appearing in the query results.

 

is this an indexing issue? or something else.
other JQL queries are working fine.

2 answers

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Andy Heinzer
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May 28, 2025

Hello @Purnendu Chavan 

I am not sure what might cause this behavior.  I created a support case on your behalf in https://getsupport.atlassian.com/servicedesk/customer/portal/48/PCS-416889

I would recommend following up there as our support team will likely want to investigate further to help here.

Thanks

Andy

0 votes
Sebastian Krzewiński
Community Champion
May 28, 2025

Hi @Purnendu Chavan 

 

Looks like an issue after migration that Atlassian support should fix. I requested for Atlassian support assistance in this ticket. 

Do you have MOVE ticket created?

 

Regards,
Seba

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