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Problems with evidence

Yogebeth Balladares Fajardo
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September 4, 2023

Hello!

I am recently having a problem with close Jira task, the platform doesn't allow me to upload the evidence. Someone can help me?

 

1 answer

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Trudy Claspill
Community Champion
September 4, 2023

Hello @Yogebeth Balladares Fajardo 

Welcome to the Atlassian community.

Have you ever been able to upload evidence?

What happens when you try to upload evidence? Do you not have the function to attach files? Do you get an error message?

Yogebeth Balladares Fajardo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 5, 2023

When I try to attach a file, the platform doesn't allow to charge it. I tried to close the task without the file, but this message apper me

This problem started the last week, I used and closed others tasks without issues before that.

jira1.pngjira2.png

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