Problem with filter with respect to timeline

I am unable to get a accurate filter with respect to ticket status (for example : reopen) for a specific timeline.

My JQL query was as below

Screenshot 2023-08-29 at 4.58.04 PM.png

1 answer

0 votes

What is the inaccurate result of your filter?

Are you able to share the filter results?

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during the mentioned timeline I suppose to get 4 tickets, but I am unable to get any ticket using the above filter

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What if you remove the labels and status, so start from basics.

JQL:

project = IOA and type = Bug ann updated >= '2023-08-14 16:20' and updated <= '2023-08-14 20:00'

Do you get search results?

If you do add

and status = reopen

etc..

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