Problem with creating an issue

[Marat Sultanov]

Hi everybody 

I have some problems with Jira or DB -for sure don't know 

First it was working.  After I created one issue - it was crashed  here was an error

com.atlassian.cache.CacheException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: Unable to establish a connection with the database. (Communications link failure

The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server.)
com.atlassian.cache.CacheException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: Unable to establish a connection with the database. (Communications link failure
    
    The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server.)
	at com.atlassian.cache.memory.DelegatingCachedReference.get(DelegatingCachedReference.java:91) [atlassian-cache-memory-3.2.0.jar:?]
	at com.atlassian.jira.project.util.CachingProjectKeyStore.getProjectId(CachingProjectKeyStore.java:39) [classes/:?]
	at com.atlassian.jira.issue.managers.DefaultIssueManager$1.getProjectByKey(DefaultIssueManager.java:105) [classes/:?]
	at com.atlassian.jira.issue.managers.DefaultIssueManager$IssueFinder.getIssueFromIssueEntity(DefaultIssueManager.java:982) [classes/:?]
	at com.atlassian.jira.issue.managers.DefaultIssueManager$IssueFinder.getIssue(DefaultIssueManager.java:963) [classes/:?]
	at com.atlassian.jira.issue.managers.DefaultIssueManager.getIssue(DefaultIssueManager.java:144) [classes/:?]
	at com.atlassian.jira.issue.managers.DefaultIssueManager.getIssueObject(DefaultIssueManager.java:344) [classes/:?]
	at com.atlassian.jira.issue.managers.RequestCachingIssueManager.getIssueObject(RequestCachingIssueManager.java:79) [classes/:?]
	at sun.reflect.GeneratedMethodAccessor955.invoke(Unknown Source) [?:?]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_102]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_102]
	at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) [atlassian-plugins-core-4.5.1.jar:?]
	at com.sun.proxy.$Proxy136.getIssueObject(Unknown Source) [?:?]
	at sun.reflect.GeneratedMethodAccessor955.invoke(Unknown Source) [?:?]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_102]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_102]
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) [?:?]
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) [?:?]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) [?:?]
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) [?:?]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) [?:?]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at com.sun.proxy.$Proxy3021.getIssueObject(Unknown Source) [?:?]
	at java.util.Optional.map(Optional.java:215) [?:1.8.0_102]
	at com.atlassian.jira.projects.issuenavigator.ProjectIssueViewRewriteFilter.doFilter(ProjectIssueViewRewriteFilter.java:72) [?:?]
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.9.jar:?]




Now I have this 

JIRA encountered the following problems during startup. You need to fix any errors before you start JIRA again.

Database: JIRA couldn't connect to your database

JIRA failed to establish a connection to your database.
This could be because:

• Your database isn't running
• The configuration of your dbconfig.xml file is incorrect (user, password, or database URL etc.)
• There is a network issue between JIRA and your database (e.g. firewall, database doesn't allow remote access etc.)

There are several other solutions you can try, review our documentation and see what works for you.

Learn more

[Nic Brough -Adaptavist-]

The error message tells you what the problem is - Jira can't reach the database.  You'll need to fix that and restart Jira.