Problem with a query

[BREN G]

Hi all ^^,

I have a dummy problem with a query:

(Project = PRM AND issuetype in (Theme, Impact) AND component in (x, xx, xxx) AND status not in (Open, Done, CANCELED) AND 'Handled By' = blabla) OR issueFunction in linkedIssuesOfRecursiveLimited("Project=PRM and issuetype in (Theme, Impact) and component in(x, xx, xxx) AND 'Handled By' = blabla AND status not in (Open, Done, CANCELED)", 4, Implements, "Is implemented by") OR issueFunction in issuesInEpics('issueFunction in linkedIssuesOfRecursiveLimited("Project=PRM and issuetype in (Theme, Impact) and component in(x, xx, xxx) AND status not in (Done, CANCELED)", 4, Implements, "Is implemented by") and issuetype = Epic')

My problem is in the 2nd "OR":

issueFunction in issuesInEpics('issueFunction in linkedIssuesOfRecursiveLimited("Project=PRM and issuetype in (Theme, Impact) and component in(x, xx, xxx) and 'Handled By' = blabla AND status not in (Done, CANCELED)", 4, Implements, "Is implemented by") and issuetype = Epic')

with the 'Handled By'

It looks like I have too many ' ' I've tried with "  "  but it doesn't work. any clue? 

[BREN G]

Hey @Trudy Claspill  that's the problem I had no error msg.. I had no results only ...

I tried something and it works better:

issueFunction in issuesInEpics("issueFunction in linkedIssuesOfRecursiveLimited('Project=PRM and issuetype in (Theme, Impact) and component in(x, xx, xxx) and \"Handled By\" = blabla AND status not in (Done, CANCELED)', 4, Implements, 'Is implemented by') and issuetype = Epic")

I had to put:  \"Handled By\" instead of 'Handled By' and I had the expected results, my problem now is when I try to run that query from BigPicture (using it in a quick filter" it shows no results, but when I run it directly in the "search for issues" it works ...

Heeelp! :'(

[Trudy Claspill]

I don't have access to a Jira Server/DC instance that also has BigPicture, so I'm afraid I can't help with the issue in BigPicture. :-(

[Trudy Claspill]

Hello @BREN G 

Are you getting an error message for the query? If so, what is it?

[BREN G]

Hi there, No, I had no error message just any result :(

Is the problem direclty with the plugin?

[Trudy Claspill]

Have you tried contacting the plugin vendor's support team? The contact information can be found here:

https://marketplace.atlassian.com/apps/1212259/bigpicture-project-management-ppm?hosting=datacenter&tab=support