I have a form(jira screen) that pops up on workflow transition, in there I m using a multiselect custom field of jira (standard multiselect provided by jira). On issue creation event i m trying to retreive options of this field, but its returning only one item in a list for e.g [2050] like this, wheras I selected multiple options when creating form. I am using below code to access field values .
List<Option> selectedValues = (List<Option>) issue.getCustomFieldValue(customfieldObj);
On the other hand when using same way to retrieve values from form directly (not opening from popup) its working fine. any idea ? is this known issue in jira 7 ?