Priority Display Problem in Teams Notifications - Seeking Solution

[León Gilhaus]

Hello,

I have individual error classes in my project, so I have to assign them to the standard priorities in order to be able to react in Opsgenie based on the priority. This works with an automation.

However, I have a small problem. I use the JIRA Cloud Integration for Teams and every time a ticket is created, a notification is sent to the team in Teams via webhook.The moment the ticket is created, the webhook is triggered first and only then is the automation to update the priority performed. As a result, the first notification in Teams never shows the correct priority.

Is there a solution to prevent this problem?