Hi. My team is thinking about prioritizing tickets based on the number of their watchers.
Questions:
Thank you.
Hi @Karolis,
Watchers is just a column you can display in search results of any filter and that you can sort by.
I tend to agree with @Ismael Jimoh that votes may be a more significant metric to prioritise requests by, technically you can perfectly order the list of your requests by either watchers or votes. In the example below I created a random search, added the Votes and Watchers columns to the results view in the issue navigator and then clicked the Watchers column title to sort the results:
It would work in exactly the same way for Votes, obviously.
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Hi @Karolis
Here, I would likely rather go with the vote field as this can be used to order as you described the number of people interested in a ticket.
I am not sure how you could implement the change in priority however, you can try automation for Jira as such(this is not yet tested):
Once again, I haven’t tested the above but that is how I swill build such a logic.
Why votes and not watchers, I believe watchers is more akin to a multi user picker field whereas Votes is a counter field where for each person who votes on a ticket, it goes up by one fitting your goal.
Cheers.
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Cheers @Ismael Jimoh. At the moment we'll stick to a simple search with the ability to sort the tickets by watchers (and votes).
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