How do we let Atlassian know about this
Hi @Fred Ostrofsky welcome to the community. I'm not exactly sure what the issue is that you are having and the steps you're taking to recreate the issue. Is it browser or user related?
I did a quick search on Atlassian's Jira Site using this search string:
project = "Confluence Cloud" and text ~ "\"preview unavailable\"" and status != Closed
and found a few open issues related to 'Preview Unavailable'. If you find your issue, I would suggest voting for and watching it for updates.
If you're issue hasn't been reported, your System Administrator (or you can if that's your role) can open an issue with Atlassian Support and get their input.
Hope that helps.
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