For Jira Cloud, does anyone know how to prevent users from accessing and modifying the issue layout view?
Non-administrators should not be able to edit that. How are they getting to the screen to modify it?
I am as surprised as you seem to be!
As documented here: https://support.atlassian.com/jira-software-cloud/docs/configure-field-layout-in-the-issue-view/ I just had a non-admin user do the following:
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WOW. I would open up a support ticket to ask Atlassian about it:
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Heard back from Support. Here's what they said:
According to our documentation (Configure field layout in the issue view), a Project Administrator and a Jira Administrator can change the issue layout from a project.
Just keep in mind that a Project Administrator is a Permission you can define on Permission Schemes and you can restrict this access by reducing the number of users with the permission on the project.
So, if you noticed a user changing the issue layout when it shouldn't, you can take a look on this Project Permission and remove this permission for this user. You might need to remove this user from a group, or a role or you'll have to remove a group or role from the Permission Scheme associated with that project.
This turned out to be operator error on my part. Once I limited access to the "Administer Projects" permission in the permission scheme for this project, the capability was removed from the project members that were making the changes.
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