Summary
Predefined checkboxes in paragraph fields render as bullets when an issue is created from a board, but appear correctly as checkboxes when created using the global “+Create” button.
using Jira Cloud, using Business Space, Work type: Task
I set up Custom field: "My Field Name" (paragraph type, configured with predefined checkbox items in Default Text)
Steps to reproduce:
[ ] Action Item 1
[ ] Action Item 2
[ ] Action Item 3
[ ] Action Item 4
[ ] Action Item 5
Save the work type configuration so that all new Tasks include this paragraph field prefilled with those checkboxes.
From the top navigation, click +Create and create a new Task in the Project space.
In the resulting issue, the “My Custom Field” field displays the predefined action items as interactive checkboxes.
Now, open the project board and use the +Create button at the bottom of a column to create another Task of the same type.
Expected Result
Predefined checkboxes in paragraph fields should render consistently as checkboxes across all issue creation methods (global and board-level).
Actual Result
When created via the board’s inline “+Create” modal, predefined paragraph field checkboxes are converted to plain bullet points. When created via the global “+Create” form, the checkboxes render correctly.
Hi @Lisa Smith welcome to the Community. I did a quick search on Atlassian's Jira Site and found JRACLOUD-95336 which sounds like your issue. It was created a few months ago. Take a look at that, and if you agree feel free to vote for and watch it for updates. There are a few similar ones out there as well.
If that's not it, you could create an issue for your workflow. If you do, I would suggest posing the number here so others can vote for and watch it for updates.
Hope that helps.
That's it! Thanks, Dan. I as able to upvote and watch.
Lisa
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