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Posting a orange worklog entry

Tim Cartwright
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May 12, 2025

I am using the rest api to post a worklog entry

This is working fine. However, the entry posts as normal, and it does not give any visual indicator that it needs additional editing to be valid. The account, and the work log type need to be filled in as well for the entry to be valid. 

I have two questions:

- One: how do I modify the api call so that the entry shows up with an orange line like outlook integration does for meetings? So it gives a visual cue that the entry needs editing? Like this: 
image.png

- Two: Is there a way that I can use the account from the ticket, and set the work type instead?   

1 answer

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
October 23, 2025

Hi @Tim Cartwright and welcome,

standard API allows you just to put worklog within a ticket. 

If you need to put more information like Account/Work Type you probably are using an external app (tempo??) so you should use rest apis provided by the app itself (if exist. If you are using Tempo you can find here specific apis ).

About visual orange line, in my opinion it is related to outlook integration app. So please try to explore apis related to that app.

Hope this helps,

Fabio

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