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Post upgrade 7.2.6 -> 7.4.4 clicking a story throws 500, com.google.template.soy.tofu.SoyTofuExcepti

Joe Benson
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September 4, 2017

Whenever a story/issue/etc is clicked, the server throws a 500.  Main dashboard comes up fine. 

 

Referer URL: http://xxx/secure/Dashboard.jspa?selectPageId=10300

com.google.template.soy.tofu.SoyTofuException: In 'print' tag, expression "$sidebarContent" evaluates to undefined.
com.google.template.soy.tofu.SoyTofuException: In 'print' tag, expression "$sidebarContent" evaluates to undefined.
	at JIRA.Issues.Projects.Templates.issueViewWithSidebar(sidebar-issue-navigator.soy:24) [?:?]
	at com.google.template.soy.tofu.internal.BaseTofu.renderMainHelper(BaseTofu.java:369) [?:?]

1 answer

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 5, 2017

Hi Joe,

Can you try the resolution from this article:

JIRA throws 500 Error when trying to view Versions page

Let us know how that goes!

Kind Regards,
Shannon

Joe Benson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 5, 2017

I had read that one already.  Based on it's suggestion this was related to plugins, I removed all non-necessary language pack plugins and restarted the server.  This cleared the issue for me.

 

Thanks! 

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 7, 2017

Great, Joe! Thank you for letting us know.

Take care and have a pleasant rest of your week.

Kind Regards,
Shannon

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