Possible to clear Insight/Asset field using ScriptRunner Behaviour

[Batuhan ŞEN]

Hi everyone,

I am trying to clear Insight field on create screen.

When you select any Component, Insight field fetches data according to Component. If you select any result and then if component changes, data will be changed but u have to select manually new result. (It still keeps old data)

Although Insight Field is required, data is wrong(previous selection value), you can create on this point. I want to clear Insight Field value when component is changed. I am trying Script Runner Behaviour now. 

.setFormValue("A-1") is working with specific Object ID. But when I use .setFormValue("") or .setFormValue(null) etc. It did not work.

How can I handle this? Is it possible on Insight fields? Anyone knows?

Thanks,
My Regards

[Ram Kumar Aravindakshan _Adaptavist_ · Accepted solution]

Hi @Batuhan ŞEN

I have done a basic test in my environment, and I don't seem to be encountering any problems.

Below is the sample working code that I have tested with:-

import com.atlassian.jira.bc.project.component.ProjectComponentImpl
import com.onresolve.jira.groovy.user.FieldBehaviours
import groovy.transform.BaseScript

@BaseScript FieldBehaviours behaviours
def components = getFieldById(fieldChanged)
def componentsValue = components.value as List<ProjectComponentImpl>
components.clearError()

def insightField = getFieldByName('Support Engineer')
insightField.setFormValue(null)

componentsValue.each {
    if (componentsValue.size() == 1) {
        if ( it.name == 'Animation') {
            insightField.setFormValue('SS-1')
        } else if (it.name == 'Database') {
            insightField.setFormValue('SS-2')
        } else if (it.name == 'Server') {
            insightField.setFormValue('SS-3')
        } else if (it.name == 'UI') {
            insightField.setFormValue('SS-4')
        }
    } else if (componentsValue.size() == 2) {
        if (it.name in ['Animation', 'Database']) {
            insightField.setFormValue(['SS-1', 'SS-2'])
        } else if (it.name in ['Animation', 'Server']) {
            insightField.setFormValue(['SS-1', 'SS-3'])
        } else if (it.name in ['Animation', 'UI']) {
            insightField.setFormValue(['SS-1', 'SS-4'])
        } else if (it.name in ['Database', 'Server']) {
            insightField.setFormValue(['SS-2', 'SS-3'])
        } else if (it.name in ['Database', 'UI']) {
            insightField.setFormValue(['SS-2', 'SS-4'])
        } else if (it.name in ['Server', 'UI']) {
            insightField.setFormValue(['SS-3', 'SS-4'])
        }
    } else if (componentsValue.size() == 3) {
        if (it.name in ['Animation', 'Database', 'Server']) {
            insightField.setFormValue(['SS-1', 'SS-2', 'SS-3'])
        } else if (it.name in ['Animation', 'Database', 'UI']) {
            insightField.setFormValue(['SS-1', 'SS-2', 'SS-4'])
        } else if (it.name in ['Database', 'Server', 'UI']) {
            insightField.setFormValue(['SS-2', 'SS-3', 'SS-4'])
        }
    } else if (componentsValue.size() == 4) {
        insightField.setFormValue(['SS-1', 'SS-2', 'SS-3', 'SS-4'])
    }
}

Please note that the sample code above is not 100% exact to your environment. Hence, you will need to make the required modifications.

I have configured the Insight Asset to a Multi-Select list in the sample above. Hence, the additional conditions are added based on the Component/s size.

Below is a screenshot of the Behaviour configuration:-

Below are a couple of test screenshots. They display the option selected in the Insight Field according to the option set in the Component/s field.

I all options are selected from the Component/s list, all the options will be selected in the Insight Asset field as well as shown below:-

If the Component/s field is reset, i.e. empty, the Insight field is also empty accordingly, as shown below:-

I hope this helps to answer your question. :-)

Thank you and Kind regards,

Ram

[Batuhan ŞEN]

Hi @Ram Kumar Aravindakshan _Adaptavist_,

Thank u.

I tried it but it did not work. Actually, this Insight field configured as 

Filter Issue Scope (IQL): Component=${components.label}, because so many objects on the scheme.

For example, I selected one and I removed or selected new one. Field keeps old value. And I have to select manually. setFromValue(null) did not work.

Actual result is No Matches. Even required, you can create because it keeps old one :)

Thank u again,

My Regards

[Ram Kumar Aravindakshan _Adaptavist_]

Hi @Batuhan ŞEN

Could you do a quick test and add a log parameter to see the value returned in the Insight Assets field?

I'm not sure if it returns the Insight key alone. This could be possibly why it is not working on your end.

Thank you and Kind regards,
Ram

[Batuhan ŞEN]

Hi @Ram Kumar Aravindakshan _Adaptavist_ ,

It is working now. When I tried to use getFieldById("customfield_xxxxx") instead of getFieldByName(), it worked.

Thank u for your support :)

Kind Regards,

Batu