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Pop up appearing for deleted issue

Harvey Appleby
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I'm New Here
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February 2, 2024

I had a 'done' issue which kept auto-opening every time I opened Jira or Confluence.

I deleted the issue, thinking this would resolve the problem.

I'm now seeing the "You don't have access to this issue" pop up message.

I'm a project admin.


1 answer

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Answer accepted
John Funk
Community Champion
February 2, 2024

Hi Harvey,

How are you opening Jira? Do you save a bookmark and you are clicking on the bookmark? If so, you probably have the issue tacked on to the end of the URL. Just edit the bookmark to clear everything out past .net. 

Harvey Appleby
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 2, 2024

Hi John

That's interesting. You're right, it's tacking the issue number on the end once I switch to the Kanban board. I'd not noticed this!

The saved bookmark for the board had the issue number on the end.

This is now sorted, thank you, much appreciated.

Harvey

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John Funk
Community Champion
February 2, 2024

Great! Glad to help. 

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DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
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