Plugin: Jira Misc Workflow Extension

[Roche]

Hi,

I have problems closing an Issue on a Kanban Project. I am not sure if it is affecting the plugin: Jira Misc Workflow Extension. Before extending the trial version it worked. This plugin is running on a Jira Server version. The error I get is attached.

Thank you in advance

"

[David Fischer · Accepted solution]

If you look closely at the screenshot you shared, the JMWE app is disabled. You need to click on the Enable button.

[Nic Brough -Adaptavist-]

Whoops!  I didn't notice that!  Thanks David!

[Nic Brough -Adaptavist- · Accepted solution]

This error is typically thrown when something has gone badly wrong.  FunctionProvider class usually means "can't even load the code for the validator or post-function", but can also happen when they're badly configured, or out of licence.

But, we don't know if it is the JMWE throwing the problem.

You're not out of licence on JMWE, so it must be something else.  I would want to check the workflow for the configuration of validators and post-functions.  And ideally, the logs, as they would contain a pointer to the exact class that has failed.

[Roche]

Hi,

Yes, thank you I already enable it, I disabled since I thought it was the problem. However, I still see that I cannot transition when I create an issue. I send you the postfuntion and the screenshot of the issue either.

I

Looking at the log file, it seems there is an exception, maybe it fails the workflow association. I would like to send you the log file, so you can see the latest issue created "SOLIC-263"

---

Log file attached: 

[Roche]

2021-09-20 12:13:48,132+0200 plugin-transaction-0 INFO [c.a.jira.plugin.PluginTransactionListener] [plugin-transaction] numberStartEvents:660, numberEndEvents:660, numberSendEvents:418, numberEventsInTransactions:16951, numberOfPluginEnableEvents:313
2021-09-20 12:15:55,045+0200 https-jsse-nio-443-exec-1922 DEBUG ferrerbm 735x3585993x2 15t1jqc 92.178.212.201,172.70.59.133 /rest/jmwe/1/groovy/syntax [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.innovalog.jmwe.jira-misc-workflow-extensions]
2021-09-20 12:18:13,069+0200 https-jsse-nio-443-exec-1992 INFO ferrerbm 738x3586093x1 15t1jqc 92.178.212.201,172.70.59.133 /secure/admin/workflows/PublishDraftWorkflow.jspa [c.a.jira.workflow.OSWorkflowManager] User 'ferrerbm(ferrerbm)' updated workflow 'SOL_Esquema Flujo_Solicitudes DH' at 'Mon Sep 20 12:18:13 CEST 2021'
2021-09-20 12:18:48,133+0200 plugin-transaction-0 INFO [c.a.jira.plugin.PluginTransactionListener] [plugin-transaction] numberStartEvents:660, numberEndEvents:660, numberSendEvents:418, numberEventsInTransactions:16951, numberOfPluginEnableEvents:313
2021-09-20 12:19:03,480+0200 https-jsse-nio-443-exec-1988 INFO ferrerbm 739x3586247x1 15t1jqc 92.178.212.201,172.70.59.133 /secure/admin/workflows/PublishDraftWorkflow.jspa [c.a.jira.workflow.OSWorkflowManager] User 'ferrerbm(ferrerbm)' updated workflow 'SOL_Esquema Flujo_Solicitudes DH' at 'Mon Sep 20 12:19:03 CEST 2021'
2021-09-20 12:19:18,674+0200 https-jsse-nio-443-exec-1993 ERROR ferrerbm 739x3586287x1 15t1jqc 92.178.212.201,172.70.59.133 /secure/QuickCreateIssue.jspa [c.a.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.jira.event.issue.IssueEvent@7eacb930[issue=SOLIC-263,comment=<null>,worklog=<null>,changelog=<null>,eventTypeId=13,sendMail=true,params={eventsource=workflow, baseurl=https://jira-roche.clinical-services.net},subtasksUpdated=false,spanningOperation=Optional.empty]] from the invoker [SingleParameterMethodListenerInvoker{method=public void cz.morosystems.j2j.core.processors.listener.IssueEventListener.onIssueEvent(com.atlassian.jira.event.issue.IssueEvent), listener=cz.morosystems.j2j.core.processors.listener.IssueEventListener@3ee1a238}]
java.lang.RuntimeException: Listener: cz.morosystems.j2j.core.processors.listener.IssueEventListener event: com.atlassian.jira.event.issue.IssueEvent
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:52)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)
at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:227)
at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:112)
at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEventIfNotificationsAreEnabled(DefaultIssueEventManager.java:180)
at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:162)
at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishAsRedundant(DefaultIssueEventManager.java:204)
at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchRedundantEvent(DefaultIssueEventManager.java:101)
at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:62)
at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606)
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:754)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:592)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:501)
at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:195)
at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:253)
at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:221)
... 2 filtered
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy484.create(Unknown Source)
... 2 filtered
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:131)
at com.sun.proxy.$Proxy484.create(Unknown Source)
at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:308)
... 1 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
... 7 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 51 filtered
at net.youngaweb.jira.ServletFilterKa.doFilter(ServletFilterKa.kt:316)
... 3 filtered
at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)
... 14 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at net.customware.plugins.connector.jira.servlet.SameSiteCookieAttributeFilter.doFilter(SameSiteCookieAttributeFilter.java:101)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)
... 3 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NullPointerException
at cz.morosystems.j2j.core.processors.listener.IssueEventListener.onIssueEvent(IssueEventListener.java:81)
at sun.reflect.GeneratedMethodAccessor2230.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)

[Roche]

Hi,

I was wondering if you had de chance to review my answer, with the log and having activated the plugin already. It seems that in the creation of the issue I cannot move on the workflow (also not creating any postfunction manually)

Thank you in advance

[Nic Brough -Adaptavist-]

Ok, so now you have a problem with another app - the errors are about something in cz.morosystems.

I would want to check what that app is next (again, maybe disabling it to see how the error changes)

[Roche]

Hi Nic,

Yes, I saw that log, but when I checked I saw that the plugin was disabled. Very strange... do you think any other issue can be affecting?

Thanks

[Nic Brough -Adaptavist-]

Which app was it?  Do you get the error if you re-enable it?