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Please clarify below queries about licence.

Mouli
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August 26, 2019

Hi, 

I got below messages while login as a admin. 

1. JIRA version 7.3.x has reached End of Life. Please upgrade JIRA to a supported version?

Is it mandatory to JIRA Upgrade?

If i am not go for Upgrade, am i able to access JIRA or Not?


2. Your JIRA Service Desk maintenance has expired. To regain access to support and updates, renew your maintenance?

if we need maintenance support from atlassian, do we need to renew the maintenance?

If yes, How to do this?

 

Please clarify..Thanks in Advance. 

1 answer

0 votes
DPKJ
Community Champion
August 26, 2019

@Mouli 

Jira license is perpetual so you do not need to update it.

But this will stop you from updating your Jira instance to any future version. Which also include security update.

Jack Brickey
Community Champion
August 26, 2019

If you want to get support then you will need to renew. Contact Atlassian

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