Planning poker not working on scrum project?

[Chris Mitchell]

The team has a scrum/software project set up, but when clicking on the planning poker it is not loading as it says its not a scrum project.

I have looked into the settings of the project, but have not been able to resolve this issue/

Has anyone had this issue or know how to fix this issue?

[Bill Sheboy · Accepted solution]

Hi @Chris Mitchell -- Welcome to the Atlassian Community!

There is no built-in planning poker feature for Jira Cloud.

That screen grab appears to be this addon product from the marketplace: https://marketplace.atlassian.com/apps/1224759/agile-scrum-planning-poker-for-jira?hosting=cloud&tab=support

I am not using that tool, and I recommend you contact their support directly for assistance.  Also that is a "freemium" tool, so it is only free at 10 users or less.  Please take that into account when you contact their support.  Thanks!

Kind regards,
Bill

[Chris Mitchell]

Thanks - I have reached out to internal IT support to try and resolve this issue.

[Matthieu Poupard -Klaxoon-]

Hi @Chris Mitchell ,

While there are "Poker Planning" only apps, have you ever considered using a more versatile whiteboard for those sessions (and for the rest of your agile planning meetings)?

Collaborative whiteboard vendors (including us here at Klaxoon) have a lot of great templates which integrate with Jira.

[Björn Brynjar - Smart Guess]

Hi @Chris Mitchell ,
Another option you only need 3 minutes to install and get started is using a tool without limitations, such as Smart Guess for Planning Poker:

• https://marketplace.atlassian.com/apps/1225496

I am the founder of Smart Guess, and here is what customer said who switched from one of the most widely used apps on the market:

• 'The most efficient app for asynchronous estimations'

Other customers say :

• 'Lightweight,' 'intuitive,' and 'out of the way' 

Notice the app works both for teams using async and normal Planning Poker. 
A few facts you might find interesting:

1. Works for all projects types
2. All types of issues
3. 1000s+ of stories are estimated / day
4. Only one reported bug last year - was fixed within 3 hours

I hope this is helpful information, happy estimation ;)