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Percentage of resolved and assigned tickets of all assignee.

Rithvik Banka August 8, 2023

Dashboard with percentage of resolved and assigned tickets within a month or a week of all team members. So that I can get the insights of the team where i can see the progress of each assignee in a week/month timeline.

Thanks in advance.

1 answer

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abhishek_sharma03
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August 9, 2023

Hi @Rithvik Banka - There is no OOB gadget to calculate the percentage but you can use the below query (with appropriate adjustments) to see what issues have been closed / resolved within a week -

project = "Your Project Name" AND status in (Resolved, Closed) AND Assignee in (Team member's names ) AND resolved >= startOfDay(-7d) AND resolved <= endOfDay() 

If you want more advanced reports you can install eazyBI

BR

Abhishek

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