Parsing a JIRA backup

[Callum Linden]

I have been asked to write a tool to parse and extract JIRA tickets from a backup - a zip file containing activeobjects.xml and entities.xml.

Is there some documentation that describes the file format or better yet, example code that illustrates how do to do what I want?

Thank you.

[ELFAPP Technologies]

Hi

If you're looking into the API options, then you will have to understand what the keys you need to search for within the XML file and what their values will be. I don't think a documentation that explains each part of the keys within an XML file exists or maybe I haven't come across it. You can translate those data once parsed into a flat structured file such as a CSV. However, if there's an app out there that can do this for you, then it will save you time and effort.

[Vish Reddy {Revyz}]

Hi @Callum Linden 

I am part of Revyz we help Atlassian customer manage their Atlassian data.

I have not seen any documentation that shows the structure of the xml files you get from the backup. Here are a couple of alternatives:

- [DIY] Use the REST API's that Atlassian has to extract the data

- [App] Use the Revyz app to export out selective data from the backups on a regular cadence 

Thanks

Vish

[Callum Linden]

Thanks for the quick reply Vish - I understand what REST API option is and I suspect that's what I will use.

Can you point me at some documentation about the Revyz app you mentioned?

Thank you.

[Vish Reddy {Revyz}]

Hi Callum,

Here is the link to our app in the marketplace.

The export capability is one of the features we offer. The app today exports the data in JSON / CSV to your local machine, next month we will have the automated export of admin selected data to the admin selected S3 bucket. If you are interested in more details of this new feature please feel free to email me - vish.reddy@revyz.io

Thanks

Vish