Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

PNG pasted images are blocked

Ton Abelen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 6, 2025

We use print screens or PNG images to illustrate stories. 
These show for 10 seconds and than get blocked. 
How to disable this filter?

1 answer

0 votes
Shawn Doyle - ReleaseTEAM
Community Champion
October 6, 2025

Hi @Ton Abelen 

 

Can you describe how you are adding the images? Do you get an error message or does it just not display?  Can you post a screen shot of what you mean by blocked.

There are settings for attachments your Jira admin can adjust, however I suspect this isn't a settings issue.  

Ton Abelen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 7, 2025

Hi Shawn, 

Did you already make some changes?
I am trying to replicate but now images are shown and do not get blocked.

Kind regards,
Ton 

Shawn Doyle - ReleaseTEAM
Community Champion
October 7, 2025

Hi @Ton Abelen 

 

I'm but a meager community member, I do not have control over the Atlassian cloud. 

It could be you were experiencing a bug that Atlassian resolved, or whatever settings your organization had on internet traffic has changed.

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events