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PNG pasted images are blocked

Ton Abelen
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October 6, 2025

We use print screens or PNG images to illustrate stories. 
These show for 10 seconds and than get blocked. 
How to disable this filter?

1 answer

0 votes
Shawn Doyle - ReleaseTEAM
Community Champion
October 6, 2025

Hi @Ton Abelen 

 

Can you describe how you are adding the images? Do you get an error message or does it just not display?  Can you post a screen shot of what you mean by blocked.

There are settings for attachments your Jira admin can adjust, however I suspect this isn't a settings issue.  

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