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Our tickets have suddenly disappeared from our team managed board

Phil
March 3, 2026

All our tickets were showing this morning - I've just come off two back-to-back calls and suddenly our backlog and main board are not showing any of our work items.

The work items still exists as I can see them in the work items list.

We have a small team no one has made any changes. I've double-checked filters, none are set I also cannot see any other team members as filters within the board.


2 answers

0 votes
Bill Sheboy
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March 3, 2026

Hi @Phil 

There are lots of questions / posts reporting this symptom for the last few hours.

As you appear to be on a free license level, I recommend watching the Status Pages for any updates: https://status.atlassian.com/

If you are actually on a paid license level, your Product Admin can submit a ticket here for Atlassian to take a look: https://support.atlassian.com/contact/#/

Kind regards,
Bill

0 votes
Aïssa
March 3, 2026

Same issue for us

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