Organization admin unavailable

[Lucie DUTHEIL]

The company doesn't have yet any Organization administrator.

The company have no access to Ex Organization administrator' s mail box.

How to do to have new Organization administrator ?

[Rohit Utukuri]

Hi @Lucie DUTHEIL ,

You can open a support case with Atlassian support. They will be able to help. 

[Prachi Bolar]

Hello @Lucie DUTHEIL ,

Welcome to community :)

I have submitted a ticket on your behalf to the requried team. You would have received an email on the same email that you have created this question.

The team will validate few things and reach out to you over the same ticket

Thank You,

Prachi

[Shalini Pradhan]

Hello @Lucie DUTHEIL ,

Good day! Welcome to Atlassian Community :)

You would need to create a ticket via https://support.atlassian.com/contact with Atlassian Support. We have few internal checks that needs to be done before adding a new org admin.

However if you are encountering difficulties to create a support ticket, you can share your cloud site URL and I will create a support ticket for you.

Thank you