Hi! One of our users does not receive the invitation link to Jira. Also, can´t create an account, because he does not recieve any email from Atlassian at all (even the sign up one). The email is "[redactedaddress]"
Can you check if the email address has been blacklisted or something? Thank you in advance!
Hi @Neys Software I found there was a bounced message sent to that account.
550 Requested action not taken: mailbox unavailable |
I have cleared the suppression from our side. Try to resend the invite now, it should make it through.
Andy
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