On issue creation I would like to pre-populate the LABEL field - cloud classic

[Ron_Davison]

We are using cloud version of Jira and using the Classic Agile/Scrum projects.  When an issue (type bug) is created I would like to populate the Labels field with a value.  How do i do this?

Thx

[Jack Brickey]

Based upon what criteria? Do you want every issuetype of "Bug" to always have the same label? That seems sort of redundant given "bug" is a label for all intents. That said, you could consider an automation addon to add the label.

Updated...

One possible OOTB solution would be to create a custom field "bug-label" and set it via an Update Issue Custom Field post function to the label you want. Then follow that with a Copy Value from Other Field post function, copying the previous custom field value to the Labels field. This two step method would be required since Labels isn't an option in the Update Issue Custom Field option.

[Ron_Davison]

THe use case is we want to set a label called "TRIAGE" that every new bug gets (or old one that a stakeholder wants revisited by the triage team) and that we can easily filter when we do a triage. Then once the bug has been triaged that label will be removed and bug either assigned or put in the backlog.  I will try the OOTB solution suggested above - not sure exactly how to accomplish that so i may have more questions.

Thx

Ron

[Jack Brickey]

If it were me I would simply create a filter called Triage that equates to...

project = myproject and issuetype = bug and assignee is empty

then I would use the filter to triage each issue and set the assignee which makes it fall off the Triage list. In other words, triaging requires you to set the assignee. Alternatively, when triaged add the label Triaged, so the reverse solution you mentioned.