OKTA - Single Sign On Redirection is not working on specific URLs

[Moshe Ben Ezra]

I've just finished to configure OKTA SAML with JIRA instance.

When i'm trying to get my Jira website via https://jira.mydomain.com, the redirection process is working perfectly, but when i'm trying to get via the following URLs:
https://jira.mydomain.com/default.jsp 
https://jira.mydomain.com/secure/Dashboard.jspa https://jira.mydomain.com/secure/MyJiraHome.jspa 

I'm always end up on the normal login page.

Note: Using Nginx..

Please advise, Moshe.

[Daniel Eads]

Hey Moshe,

I'm going to assume you're using the SAML authenticator provided by Okta themselves. According to their documentation, they provide a way to exclude particular URLs from SSO redirects. This gives me the impression that they expect everything else to push to SSO, but it sounds like it's not working that way for you. If you want to continue using Okta's provided integration, I'd reach out to Okta support to help troubleshoot their authenticator.

There are other SAML plugins on the Atlassian marketplace that you could use in Jira instead. I have personal experience with the one offered by re:solution.de and know that it can redirect all unauthenticated pages to SSO and has a nice whitelist that you can manage in the plugin configuration in Jira. That's my suggestion, although if you reach out to Okta and they fix that issue, please let us know the resolution!

Cheers,
Daniel