OCR image to text

[Katarina Puchrikova]

Hello,

I am looking for an app that could help with converting image to text. For example I attach a screenshot with a log file or code, then click a button and the app extracts the text from the image and inserts it into the Jira issue or the Confluence page.

I have been searching for such an app in Atlassian Marketplace but could not find any for Cloud. Would you happen to know about such app?

I know about the feature request https://jira.atlassian.com/browse/CONFSERVER-34294?_ga=2.147649265.793535668.1524490537-50806154.1482338089.

Thanks,

Katarina

[Sayed Bares [ServiceRocket] · Accepted solution]

@Katarina Puchrikova while I didn't found any marketplace app for Jira or Confluence Cloud but found Chrome browser extensions which could be used as an alternative:

• OCR - Image Reader
• Copyfish 🐟 Free OCR Software

By the way the Cloud equivalent feature request is https://jira.atlassian.com/browse/CONFCLOUD-34294 and it is closed. Looks like it wont be implemented any time soon.

Hope it helps!

[Petr Sýkora]

Hi Together,

you can try our new app AI SnapRead for Jira. It uses Azure AI to extract text from images in jira. 

With that you can easily with one click get text information from screenshots etc. in your tickets. 

[Kārlis Rozenbergs]

Hi Katarina,

I just managed to built in OCR functionality into my attachment management app. Uses  Tesseract.js library directly in Jira without the data ever leaving your browser/instance. Link to marketplace.

I noticed you mentioned "inserting it into the issue." I'm looking to expand the functionality - would either of these scenarios fit your use case?

• Scenario A (Real-time): A background listener detects new attachments. If it's an image, it extracts the text and appends it to the Description or a Comment automatically.

• Scenario B (Strict Process): A Post-function that triggers on button click. It looks for a file matching a specific name (e.g., error_log_*.png), extracts the text, and populates a "Log Output" custom field.

Let me know which logic you were hunting for!