OAuth 2.0 (3LO) for apps is not working for other users

[Ravi Kumar]

I am implementing OAuth 2.0 (3LO) for apps to create Issues, updating issues and add comment on issues. Apps is working fine to get authorization code on behalf of admin user whose created Apps but it is not working for other user who has jira access. Please find attachment what i am getting after sending to authorization url.

[Dario B]

Hello @Ravi Kumar and @sakshiyadav99 ,

Apparently this is already solved, however, just to add some extra context:

This question has already been answered in the Developers Community:

• OAuth 2 (3LO) testing my app with more accounts before going live
  
  

  Couple of things that can help you take this forward:
  
  

  • You are right. Since 3LO is still in beta, to be able to test your app with multiple users, you still need to raise a ticket to enable public distribution of your app. Here is where you can raise the ticket.
    
    
  • At this time, 3LO-based integrations are not being accepted into the Atlassian Marketplace. If your app has been accepted into the beta, you can distribute/syndicate your integration by sharing your authorisation URL with your user base, or within your own documentation.

Please review above thread for details, as well as the below request in the Developers Service Desk:

• [ACJIRA-1588] Allow apps using OAuth2 Authorization Code Grant (3LO) to be distributed to all users

Finally, for the future, please notice that this is not the best place to get help on development related questions.

The right resources are listed in https://developer.atlassian.com/resources. 

Specifically:

• Ask the Developers Community
• Create a Developer Support Request

Cheers,
Dario

[Ravi Kumar]

Not yet, So Jira Support team is saying we have to make App as Public then we will able to use for other user. Still my company is wait for make public. Here is the documentation for the same. https://developer.atlassian.com/cloud/jira/platform/oauth-2-authorization-code-grants-3lo-for-apps/#publishing-your-oauth-2-0--3lo--app 

Thank 

[sakshiyadav99]

I am facing the same issue , have you got the solution ?