Notification of inactive users or unassigned assignee

[Chris Semp]

I have created rules in project automation to send emails to the assignee when a ticket is over 14 days old and still open and again when over 30 days. However this rule fails when the assignee is either unassigned or the user to whom the ticket is assigned is inactive for not logging into Jira in over 60 days. My business user would like an email notifications when this happens.

Ideally, they would like a report that shows users who are approaching the 60 day mark. I'm not sure this is possible.

I am thinking there must be some way to tell what users in the project are inactive. What I'd like is to be able to cross reference that data with my existing rules for tickets over 14 days old and send an email to 1 particular end user with this information. Is this possible and how would I do this?

My over 14/30 day rules also fail if the ticket is unassigned. I think there is a way to set up a rule to test for both of those and send an email to a particular user which I am now attempting to do.

I have tried looking in the audit logs where, from what I've been reading, says there is information about user login in activity. I have tried looking through the project automation to see if I can create a rule to do this but don't see where there are options suitable.