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Notification for group custom field value problem

Dennis_H
Contributor
January 23, 2019

I setup a transition that changes the value of a custom group picker field and the members in that group get a notification when the issue hits the transition. The problem I'm having is that the members are also being notified when any field is changed in the issue after the transition.

 

Field "workgroup" is blank when issue is created

Issue is moved to a new step, the transition sets the field "workgroup" to the group name I set in the post function and then the post function fires an issue updated signal. The members are properly notified of the workgroup change.

However, once the issue is sitting in the new step, any change to any field is sending a notification to the group (so the transition isn't involved).

The notification settings for issue updated are:

Group custom field value (workgroup)

All watchers

current assignee

Reporter

The members in the group are not watchers,assignee or reporter.

 

1 answer

0 votes
Raynard Rhodes
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January 23, 2019

What about Generic Event?

Dennis_H
Contributor
January 23, 2019

When I set the post function to a generic event I don't get any notification that the field was updated. That was my original issue. If I set it to an update event then it notifies the group of any change in any field.

Raynard Rhodes
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January 23, 2019

Are they getting notifications that the issue has been moved to a new status? What notification are they receiving?

Dennis_H
Contributor
January 23, 2019

When it's set to generic, they get no notifications of anything. When it's set to update they get notified of everything.

Dennis_H
Contributor
January 23, 2019

 was under the understanding that adding a notification of a custom field change would send a notification only when that specific field is changed. It seems to be notifying if any custom field is changed

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