Notification by card time in column

[Danielle Campos]

With Jira automation, how can I program to receive a notification by e-mail when a card is x time in a same column?

[Trudy Claspill]

How are you statuses mapped to a column? Do you have one status per column or multiple statuses per column?

There is no way to detect the "column" that an issue is in. A board is just a way to visualize and manage issues that exist in projects, and issues can be shown in multiple boards. Issues don't track which boards they are displayed in nor which column in a board they are displayed in.

Since issues are put into columns based on their Status and the mapping of statuses to columns, you would need to explore time spent in a status instead.

[Danielle Campos]

@Trudy Claspill , thank you for your answer!

I have just one status per column. 

Could you help me? Because I dont know how can I program to receive a notification by e-mail when a card is x time in a same status.

I didnt find anything about it. 

[Trudy Claspill]

Jira Cloud does not natively provide a "time in status" field that you can reference to determine how long an issue has been in a given status.

You could create a custom field that is reset to the current date/time each time an issue is transitioned to another status. You would have to modify the workflow transitions to set that field. Then you could create an Automation Rule that runs on a schedule to find any issue where that custom date/time field is X days in the past, with an Action added to the rule to send an email. It might look something like this.

Rather than an automation rule, you could create a Saved Filter to query for issues where that custom date/time field is X days in the past, and then set up a subscription to send you the output of that Saved Filter on a schedule of your choice.