Notification Scheme

[Bunty]

Hi All,

Can any one please explain what trigs the events in permission scheme:
Work Started On Issue
Work Stopped on Issue

I know 

Work Started On Issue - The Assignee has started working on issue.
Work Stopped on Issue - The Assignee has stopped working on issue.

What is the criteria for Jira to determine the assignee started to work on the issue?
and the criteria to determine he stopped working on it?

Thanks in Advance,

Bunty

[Peter DeWitt · Accepted solution]

@Bunty , Simply put, that is a specific event that gets triggered in the post function section of a transition in a workflow.  The person who executes the transition will be listed as the person who Started or Stopped progress on an issue. This may or may not be the same person the Issue is assigned to.

As far as notifications, it will send an email too the people configured in the notification scheme that the user (one logged in) has started / stopped work on the issue.

[Max Foerster - K15t]

Hi Bunty,

I guess you mean the notification scheme and not the permission scheme? The two events "Work started on issue" and "Work stopped on issue" are used/fired as post function in the read-only jira default workflow but normally not used by any other workflow in the system. Unless you or someone else configured the events to be fired. So you can use them anywhere you want. I hope that answers your question.

Best, Max

[Bunty]

Hi @Max Foerster - K15t ,

Sorry my bad it is notification scheme.

Could you explain when we configured " works stopped on Issue" event, what notifications it will send?

Thank you,

Bunty

[Max Foerster - K15t]

Hey @Bunty

so these events use available velocity templates in Jira for the content in the notification that's sent out. For your two events, I guess this will be "Work started" and "Work stopped". You can see the available templates when creating a custom event in Jira as you have to choose from a list of available templates. I can't tell you right now what they look like as I never used them or customized them. The easiest way to find that out for you will be to fire the event in a post function right now, because there's still no easy way (and please all the others here correct me if I'm wrong!) to access/edit the velocity templates.

Best, Max